Frequently asked questions about
ChargeCoin, staking and EV payments.
This page summarizes the most common questions from drivers, station owners and token holders. For full details, always refer to the official ChargeCoin whitepaper and documentation.
For EV drivers
EV wallet & payments
How does ChargeCoin work when I charge my car?
You start a session at a supported charging station, select ChargeCoin as the
payment method (via the app or integrated partner app), confirm the final price
and pay with your ChargeCoin wallet or supported asset. The session is recorded
on-chain as a single transaction with kWh, price and fee data.
Fees
What fees do I pay as a driver?
The protocol is designed around a 0.1% ChargeCoin fee on each
eligible charging payment, as described in the whitepaper. The rest of the amount
goes to the charging station operator and any applicable taxes or energy costs,
which are displayed before you confirm the transaction.
Rewards
Do I earn rewards or loyalty points when I use ChargeCoin?
Yes, supported stations and campaigns can route part of their revenue into
loyalty rewards for drivers. These rewards can be paid in
ChargeCoin tokens or partner incentives, depending on local regulations and
the specific program.
Note: reward programs may differ by country, station operator and campaign phase.
Wallet & custody
Do I keep custody of my funds when using the ChargeCoin wallet?
ChargeCoin is designed to support non-custodial flows, where the
user controls their keys and the wallet simply signs transactions to pay for
charging. Depending on region, there may also be regulated custodial options
offered by licensed partners.
For station owners & CPOs
Integration
How does a charging network integrate with ChargeCoin?
Integrations typically happen via the operator dashboard API and
standard protocols (such as OCPP where applicable). The CPO sends session details
(kWh, timestamps, tariffs), while ChargeCoin handles payment, settlement and
optional rewards routing.
Settlement
When do station owners receive their funds?
One of the core goals is to move from delayed batch payouts to
near real-time settlement. Funds are routed according to the
station’s configuration and local legal requirements, with clear on-chain records
for each session.
Data & analytics
What kind of reporting does the operator dashboard provide?
The dashboard focuses on session-level transparency: charging
volume, revenue, protocol fees, station performance and, where supported,
CO₂ savings estimates. This makes it easier to work with fleets,
ESG reports and financial audits.
Compatibility
Do we need new hardware to support ChargeCoin?
The protocol is designed to work with existing hardware and platforms
wherever possible. In many cases, only a software integration is needed. Hardware
specifics are evaluated per partner during the integration phase.
Token, staking & protocol
Staking
How does staking work in the ChargeCoin ecosystem?
According to the whitepaper, long-term participants can stake ChargeCoin tokens in
smart contracts that are connected to protocol fee flows. A share of eligible
protocol revenues may be distributed to stakers, based on predefined rules and
governance decisions.
Staking availability, terms and jurisdictions may vary and can be subject to local regulation.
Governance
Who decides on protocol upgrades and fee parameters?
The whitepaper outlines a path toward progressive decentralization.
Early on, upgrades may be coordinated by the core team and partners. Over time,
governance can transition to token-based or multi-stakeholder models, with clear
proposals and voting mechanisms.
Regulation
Is ChargeCoin a regulated payment or financial service?
ChargeCoin is a technology and protocol layer. Actual payment and
custody services may be provided by licensed third parties, depending on the
jurisdiction. The project aims to work with local legal and compliance experts in
each target market.
Security & audits
Are the smart contracts audited?
The intention described in the whitepaper is that core smart contracts
(payments, staking, fee routing) undergo independent security reviews and audits
before mainnet deployment. Links to public audit reports can be added to this page
once available.
How to get more detailed information
This FAQ is a concise, product-facing summary aligned with the ChargeCoin whitepaper. It is not legal, tax or investment advice. For deeper technical, legal or economic details, please review the latest whitepaper version and official documentation.
As the protocol evolves (new networks, new partners, new markets), this page can be updated with additional questions based on real support requests and community feedback.
